Terms, Disclaimers and Policies

1. No Refund Policy

All purchases made through Samson Strong CPR are final and non-refundable. Because our courses are delivered digitally and access is granted immediately upon payment, we do not offer refunds, partial refunds, or credits under any circumstances, including but not limited to:

• Failure to complete the course
• Failure to pass the final exam
• Change of mind after purchase
• Employer not accepting the certificate
• Technical issues on the student's device or internet connection
• Duplicate purchases

Agency seat purchases are also final. Unused seats are non-refundable. By completing your purchase you acknowledge and agree to this policy.

2. Certificate Acceptance Disclaimer

Samson Strong CPR issues digital CPR, First Aid, and AED certificates upon successful completion of the course and final exam. While our curriculum is aligned with American Heart Association (AHA) guidelines and OSHA workplace safety standards, we make no guarantee that any certificate issued will be accepted by any specific employer, licensing board, regulatory agency, or government body.

It is solely the student's or purchasing organization's responsibility to verify in advance whether our certificate will satisfy their specific employer requirements, state licensing requirements, or industry regulations before purchasing. Samson Strong CPR is not liable for any losses, costs, or consequences arising from an employer or regulatory body declining to accept a certificate issued by us.

3. Course Content and Alignment

Our courses are designed to align with current American Heart Association (AHA) guidelines and OSHA general industry standards for CPR and First Aid training. Samson Strong CPR is an independent training provider and is not officially endorsed by, affiliated with, or certified by the American Heart Association, the American Red Cross, or OSHA. References to these organizations reflect guideline alignment only.

Course content is reviewed periodically but may not reflect the most recent updates to clinical guidelines at any given time. Students are encouraged to stay current with evolving medical standards.

4. Educational Purposes Only

All course content is provided for educational purposes only. Completion of this course does not make you a licensed medical professional or first responder. In any emergency situation, always contact emergency services (911) immediately. Samson Strong CPR assumes no liability for outcomes resulting from the application or misapplication of any techniques taught in our courses.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Samson Strong CPR, its owner, instructors, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our courses, certificates, or website. This includes but is not limited to loss of employment, lost income, disciplinary action, regulatory fines, or personal injury.

Your sole remedy for dissatisfaction with our services is to stop using them.

6. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Certificates are issued in the name provided at registration. Samson Strong CPR is not responsible for certificates issued under incorrect names due to errors made by the student or agency at the time of registration.

7. Agency Purchases

Agencies purchasing bulk seats are responsible for distributing enrollment links only to individuals authorized by their organization. Samson Strong CPR is not liable for unauthorized use of enrollment links. Seat counts are final upon purchase and cannot be reduced. Additional seats may be purchased at any time.

8. Changes to These Terms

We reserve the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

9. Contact

If you have questions about these terms, please contact us at sampsonstrong.dean@gmail.com.